Summary

Uppingham Surgery is seeking to employ a Patient Services Advisor to support our busy practice of  11’500 patients and multidisciplinary team.

I Year Fixed Term Posts available with the potential to become permanent

Full and Part time: up 37 hrs, Monday to Friday, Hours of work 8am – 6:30pm

Hourly rate: £8.75 rising to £9.18 following successful 3 month probation period

 

What we look for in your application:

Experience in a similar role

IT skills (Knowledge of SystmOne would be advantageous however full training is provided)

Good verbal and written communication skills

Excellent customer service skills; dealing with patients in a conscientious and empathetic manner keeping positive, friendly, calm and be comfortable in reassuring and dealing with worried, anxious and often unwell patients

Positive and proactive approach to work, with the ability to work under pressure

Experience of working in a team and using your own initiative

Ability to abide by strict confidentiality and information governance compliance and the responsibility this brings

 

Hours

Monday to Friday 8am – 6:30pm

Part-time or full-time up to 37 hours per week

Job Description

Duties include face to face contact with patients, actively signposting patients to the most appropriate clinic or clinician, telephone duties and a wide variety of patient related tasks to support our clinical team. Candidates must be flexible to cover annual leave and absence as directed by the Patient      Services Manager.

 

Benefits

Auto-enrolment in to the NHS pension scheme

We strongly believe in working smarter not harder

Be part of our experienced and coherent team ’everyone has their part to play’

 

Closing Date

11 June 21

How to Apply

Email your covering letter and CV to vickiabbott@nhs.net