We have now re-opened our front doors, this is for the collection of prescriptions only.

We continue to issue a 28 day supply in line with NHS England guidance.

Information about COVID-19 can be found here:


Dispensary Opening hours are Monday – Friday 8:30am – 6:00pm

Dispensary Lines are currently open Monday – Friday, 11am – 12pm

  • Order your medication using your repeat prescription slip – drop off your repeat prescription slip in the post box situated outside of the front entrance
  • Order by telephone. Call 01572 820123. Lines are open Monday – Friday, 11am – 12pm

What is a Repeat Prescription?

Repeat prescriptions are medications which appear on the reverse of your prescription which your doctor would like you to continue on a regular basis.

How to request a Repeat Prescription

Repeat prescriptions may be ordered in several ways:

Click here for our Online GP Services to order your prescription.

Repeat prescriptions will be ready in 48 working hours from your request. Please note if your prescription request is NOT on your repeat prescription your request will take longer to process and the doctor may wish to speak with you. Delays may also occur if your medication request is different from what your doctor has prescribed for you.

We can dispense medication to all patients that live more than 1.6km (in a straight line) from a pharmacy.

Many chemists offer a delivery and collection service. Speak to your preferred chemist directly for details. This means that you do not have to come to the surgery to collect your prescription and then take it to a chemist.

Please only order 1 week in advance and allow 2 working days for your prescription to be processed. Your nominated pharmacy will collect and dispense your prescription as normal.

Help with your medication

Pre-Payment Certificate Application

You can find out about and buy a pre-payment certificate for your prescriptions here.


Following guidelines published by NHS England, the practice has been asked by Leicester, Leicestershire and Rutland Clinical Commissioning Groups to stop prescribing medicines for minor illnesses which are suitable for self-care and are available to purchase over the counter. This includes medications such as antihistamines, eye drops and nasal sprays used to treat hay fever.

The team at The Uppingham Surgery are committed to providing the most evidence based and cost effective prescribing for our patients. By asking people to buy medicines for minor ailments over the counter we can use NHS resources wisely and also free up valuable GP and nurse time which can be used to deal with more complex or serious health needs. If more patients choose to self-care the NHS could potentially save around £136m every year. A recent public engagement exercise showed that the majority of people agreed with buying medications over the counter for minor or self-limiting conditions.

If at any time you are concerned about your condition please speak to either your community pharmacist or contact the surgery.

Following guidelines published by NHS England the practice has recently been asked by Leicester, Leicestershire and Rutland Clinical Commissioning Groups to stop prescribing a variety of items including bath and shower emollients (moisturisers). These items will be removed from a repeat medication list.

Bath and shower emollients are products used instead of soap for people with dry and itchy skin conditions such as eczema. However a recent trial concluded these products did not make any difference to patient’s eczema symptoms. The quantities of emollient deposited on the skin during bathing are likely to be far lower than with directly applied emollients such as creams, ointments and lotions.

Changes To Prescribing Bath and Shower Emollients Patient Information